There’s no 100% accurate way of comparing your website’s performance metrics against those of your competitors. When managing your website analytics, arguably the best way of getting some contextual information is Google Analytics Benchmarking.
Benchmarking allows users to compare key metrics such as visits, page-views, pages per visits, and bounce rate with an average value that’s been generated from data provided by other Google Analytics users. The Benchmarking feature will display your data on a line-graph; the graph will also feature a line indicating the average result for that metric for other websites within your industry.
Because you can select which category your website falls into from a hefty list of options, the Benchmarking average you see should be reasonably contextually valid. Google further focuses the Benchmark by splitting websites into three categories (small, medium, and large) depending on the amount of visitors they receives; you should be presented with an average that reflects the size of your web presence.
Why Use It?
Remember that because the Benchmarking line represents an average, it’ll be affected by erroneous results within the analytics data that it’s drawn from. So a few sites with unusually high or low bounce rates, for example, could skew the average seen by other Benchmarking users.
While Benchmarking isn’t an authoritative source for competitor analysis, it is a useful tool for rating your site’s metrics against something other than previous performance. Use it to identify opportunities for improvement, spark strategy, and inspire site development.
Accessing Google Analytics Benchmarking:
All analytics data used in Benchmarking is anonymous, and you have to agree to share your data in order to access the Benchmarking service.
To activate Benchmarking, you need to agree to share your analytics data “.Anonymously with Google and others” in your Data Sharing Settings. You can access this either via your over-arching account settings, or, if you’re setting up a new account, at the Accept User Agreement page; the option you need to agree to is below the Google Analytics Terms Of Service. Then you can overlay the Benchmarking line on your data visualisations by clicking on the ‘Benchmarking’ tab in the visitors section of Google Analytics. Benchmarking can be used no matter which version of the tracking code is installed to your Google Analytics account.
June 23rd, 2010 - No Comments »
Posted in Website Analytics | Tags: benchmarking, google, google analytics, measure, web analytics
Google Analytics provides a massive amount of information. A big part of getting the most from your analytics platform is setting it up in a way which highlights the information that’s relevant to your business aims.
The dashboard is the first screen you see once you’ve logged in to Google Analytics. It’s an overview page, and it displays a number of reports. You can choose which reports you want to be displayed; this means that it’s possible to set up an Analytics Dashboard that presents you with key analytical business information as soon as you log on.
A well set out, well thought-through dashboard will give you a general idea of your website’s performance through bounce rates etc, important business metrics like conversion rates, and any anomalies. Then, if something catches your eye, you can drill down to get more detailed information.
You can incorporate any of your analytics reports into your dashboard by clicking on the ‘Add to Dashboard’ tab within your Google Analytics. Let’s say, for example, that you’ve been concentrating on SEO (always a good idea!) and want to track bounce rates for visitors generated by a certain keyphrase. Find the relevant report in analytics, add it to your dashboard, and it’ll be one of the first things you see next time you log on.
Some Tips:
- Don’t swamp yourself with too much information. You can have a maximum of twelve dashboard elements; use them wisely.
- Clear Identification of your business’s key metrics should dictate which reports you prioritise. Picking reports that represent your website’s goal completion rates is a good place to start.
- Remember that each of your websites or businesses may require different dashboards to show key data.
- Different analytics users need personalised dashboards so each person sees the information that’s relevant to their role.
You can add and remove new reports with ease. And, when it’s necessary, you should. Over time your business will develop, and your use of analytics will become more sophisticated. Remember that the dashboard is customisable for a reason: don’t miss an opportunity to keep tabs on relevant information, and don’t be afraid of streamlining your dashboard.
June 22nd, 2010 - No Comments »
Posted in Website Analytics | Tags: analytics dashboard, google, google analytics, seo, web analytics
A couple of weeks ago, Google announced the completion of Caffeine, their new web indexing system. They’re pushing its speed, its comprehensive coverage of the web’s content, and – this is where it gets interesting – the improved “freshness” of search results.
It’s a reaction to the ever-increasing amount of content on the web. The official Google blog explains it like this:
Our old index had several layers, some of which were refreshed at a faster rate than others; the main layer would update every couple of weeks. To refresh a layer of the old index, we would analyze the entire web, which meant there was a significant delay between when we found a page and made it available to you.
With Caffeine, we analyze the web in small portions and update our search index on a continuous basis, globally. As we find new pages, or new information on existing pages, we can add these straight to the index.
What does this mean for potential developments in the SERPs that Caffeine will allow Google to develop? We’ve seen the inclusion of video and real time search. Is this going to lead to more complex SERPs, moving further away from Google’s original design simplicity?
By altering their SERP generation process to reflect the rate at which content is being published, Google have made it more important than ever – and easier than ever – to drive traffic to your site via updating your content.
At Moo we’re well aware of the results that can be achieved through well optimised, well written content. Caffeine isn’t going to massively revolutionise SEO; it’s a reflection of the importance that Google – and its users – place on “fresh” content. Quality and quantity aren’t mutually exclusive, and all SEO strategies need to be user-focussed; Caffeine consolidates the importance of good SEO content.
June 21st, 2010 - No Comments »
Posted in Search Engine Optimisation | Tags: content strategy, copywriting, google, seo, seo news
Google’s sometimes controversial Maps service has a new feature. Property search allows people to find houses or flats for sale or rent within the Google map interface. Google have identified and implemented this enhancement in the way they always do – and the way which has ensured their success – by spotting an application for their service which suits both individual and commercial users… and by making it really easy to use.
“In a survey conducted just before Google Street View launched across the entire UK, a fifth of those surveyed said they had used the service for househunting [source: YouGov Plc February 2010].”
That’s from Google’s Lat Long Blog. Which is also quick to point out the ways in which property search syncs with other Google Maps services:
“Search can be refined by choosing features like sale or rent, bedrooms, bathrooms, and price. The map will update to show the properties matching those criteria – and also dynamically update as you scroll and zoom around the map…layers and features like Photos, Videos, Satellite, and Earth view can be turned on as well.”
Not that we’d expect anything less.
It’ll be interesting to see how Google develops property search from here. They’ve been testing location tagging in the USA, which allows business owners to Tag their premises with extra information and custom messages on Google Maps. For a fee, of course. How long will it be before Google launches paid upgrades to property search listings?
June 17th, 2010 - No Comments »
Posted in General | Tags: google, maps, search
Fresh from the wire comes the news that IBM have announced the takeover of Web Analytics powerhouse Coremetrics. Coremetrics, a leading organisation in the marketing optimisation field, produced the Coremetrics Continuous Optimization Platform, their own analytics and optimisation software.
That IBM could see the worth of buying Coremetrics is no surprise. Web analytics – especially when it’s combined with the kind of aggressive optimisation espoused by Coremetrics – offers genuine and tangible ROI. More than just technical feedback, it also provides insight into visitor behaviour that can bolster knowledge of target demographics and open up new routes to selling. The IBM press release announcing the acquisition of Coremetrics contains this telling little stat:
“IBM’s 2010 CEO Study showed that 88 percent of CEOs will focus on getting closer to their customers in next five years, 82 percent of CEOs want to better understand customer needs and 85 percent of CEOs require more visibility into their businesses.”
That’s just some of the kind of data that Web Analytics can provide. Joe Davis, CEO of Coremetrics, further backs this up: “Marketers increasingly need the ability to see across their organizations and the agility to make split-second decisions based on real-time data.” This is as true for IBM/Coremetric’s giant clients as it is for North West based SEMS and Start-ups. The future of online marketing is intertwined with the future of Analytical measurement and analysis.
June 15th, 2010 - No Comments »
Posted in Website Analytics | Tags: coremetrics, IBM, news, optimisation, roi, web analytics
