New data collected from Hitwise is showing that social networking sites have overtaken visits to search engines. Anyone who has been following trends in UK web use – and if you haven’t, you should be – will recognise this as a continuation of recent developments. Social networks are obviously doing what they were designed to; attracting engaged visitors. And digital industries and the customer relations departments of other businesses have adopted them with vigour.
Implications? Well, the difference between visits to social and search sites isn’t exactly huge; social sites are currently 0.55% more popular than search engines when you compare percentage of total UK internet visits. Of course, every leading edge can be leveraged, and 0.55% of total UK internet visits is still a potentially significant amount of traffic. Search engines are still receiving 11.33% of total UK internet visits, a more than healthy amount.
While Facebook is becoming increasingly ubiquitous, there’s still no Google-equivalent amongst the social networks. Facebook’s share of social network visits is 55%. Whilst that’s impressive, it’s nowhere near the market domination that Google has achieved. Facebook is making some big steps interconnecting with other social networks, and diversifying its functions into areas like ecommerce. This latter development could have massive implications, but it’s still early days; we’ll be looking into it in more detail in a forthcoming blog.
Social network users are there to interact with each other and with organisations and brands. Hence the opportunities for brand exposure and customer relations that make social networks an important arena for businesses.
As surfing habits change, it’s important to redeploy your strategy where potential customers spend their time, whether that’s users looking for engagement on a social network, or within search engine results. More than ever, ensuring that there’s cohesion between your social strategy and your search strategy is important. There’s a need for a coherent brand message and targeting across both.
